FAQ
Frequently Asked Questions
Answers about cost, insurance, your first visit, and treatment at NOVO Soft Tissue. Don't see your question? Call 720.502.6468.
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Cost & insurance
What visits cost and how to pay.
How much does it cost?
The new-patient exam is $270. Follow-up visits are $90 and usually last 10-15 minutes. Focused shockwave visits are $180.
See our pricing page for what each visit includes.
Do you accept insurance?
No. NOVO is direct-pay and does not bill insurance. We can give you documentation to submit yourself for possible out-of-network reimbursement.
What are my payment options?
Cash, major credit cards, HSA, and FSA.
Can I use my HSA or FSA for shockwave therapy or EMTT?
Yes. HSA and FSA cards are accepted for the exam and all treatments.
Does insurance cover shockwave therapy (ESWT) or EMTT?
It depends on your plan, so check with your insurer. NOVO does not bill insurance for any treatment, but we can give you documentation to submit yourself.
Your first visit
What to expect, what to wear, and where to go.
What happens during my first visit?
An exam. Dr. King reviews your history and any records, examines how you move, and explains what he finds. Treatment, when appropriate, starts at a separate visit.
Do I need to know which treatment I need before requesting an exam?
No. The first visit is an exam to work out which structures appear to be involved and whether treatment at NOVO is appropriate. If a treatment fits, it starts at a follow-up visit.
Do I need a referral to be seen?
No. You can request a new-patient exam directly.
What do I wear to my appointment?
Workout clothes: a tank top for neck, shoulder, or other upper-body problems, and running shorts for low back or lower-body problems.
What are your office hours?
Tuesday and Thursday, 12:00 PM to 5:00 PM. Wednesday and Friday, 6:30 AM to 11:00 AM. Closed Monday, Saturday, and Sunday.
Where are you located?
6059 S. Quebec St., Suite 203, Centennial, CO 80111. We are in the Creekside II Office Park in the Denver Tech Center area, near Greenwood Village. Directions from around South Denver.
Treatment
What NOVO treats, how it feels, and how long it takes.
What conditions do you treat?
Persistent muscle, tendon, fascia, and joint problems, such as chronic low back pain, neck pain and tension headaches, tendon pain, and joint pain. Treatment options include focused and radial shockwave therapy, EMTT, and manual adhesion release. See all conditions.
Does shockwave therapy or EMTT hurt?
They feel different. Shockwave therapy (ESWT) is often felt as a brief impact from each pressure pulse and can sting over a tender spot, so the intensity is adjusted to you. Mild soreness for a day or two afterward is common. EMTT has no mechanical pulse, so patients typically do not feel it the way they feel shockwave.
When will I notice improvement?
It varies with the diagnosis, how long the problem has been present and how the tissue responds. Some people notice a change within the first few visits; for others it is gradual, and with shockwave, change can continue for several weeks after the last session. We re-evaluate by about the sixth treatment visit and adjust or stop the plan if progress is not adequate.
How many treatment sessions will I need?
It depends on the diagnosis, how long you have had the problem and how the tissue responds. Shockwave plans commonly run 4 to 6 sessions about a week apart, and EMTT plans 6 to 8. We explain the plan at your exam and reassess as you go.
When does persistent tendon pain need imaging?
Most gradual-onset tendon pain is diagnosed with a history and physical examination, so imaging is not routine. Ultrasound or MRI is usually considered when a tear or rupture is suspected (a sudden pop, bruising, a change in shape or marked weakness), when the symptoms do not fit tendinopathy, when pain is not improving as expected with appropriate care, or when the result would change the plan. If imaging is needed, we order it directly. Night pain, fever, unexplained weight loss, numbness or progressive weakness need prompt medical evaluation. Each condition page lists its own warning signs.
What is the difference between focused and radial shockwave?
Depth and spread. Focused shockwaves concentrate peak pressure at a chosen depth, so they can target a discrete tendon insertion, calcific deposit, or deep fibrotic band. Radial pressure waves start at the applicator and weaken as they travel. They treat a broader, more superficial field, such as fascia, muscle bellies, or the surface of a tendon. We use one or both based on the exam.
What is EMTT, and how is it different from shockwave therapy?
EMTT (Extracorporeal Magnetotransduction Therapy) uses a high-intensity oscillating magnetic field, delivered through a loop applicator, instead of a mechanical shockwave pulse. We use it for degenerative and inflamed joint pain and pain where tendons attach to bone, such as knee osteoarthritis and rotator cuff problems. It is often paired with focused ESWT when the problem sits in a joint or deep muscle compartment.
Adhesion & Dr. King
The tissue problem we look for, and who does the exam.
What is muscle and fascia adhesion?
Adhesion is restricted connective tissue that can reduce normal movement between tissue layers such as muscle, tendon and fascia. It can form after overload, injury or incomplete healing. We examine for it as one possible contributor in low back pain, neck pain, headaches and joint pain; it is not the explanation for every tight muscle. It typically does not show clearly on X-ray or MRI, so hands-on and movement testing is the main way it is assessed.
Is adhesion connected to arthritis or disc problems?
The link is possible but indirect. Restricted tissue changes how muscles and joints share load. Over time, adhesion in the low back or neck may contribute to stiffness, muscle guarding, and altered spinal loading. These factors are also discussed in disc and joint degeneration. When the exam finds adhesion, we treat the restricted tissue directly, not only the pain.
Who is Dr. Scott King?
The chiropractor who examines every new patient at NOVO. Dr. Scott King, DC, is a graduate of Palmer College of Chiropractic in Davenport, IA, and completed his undergraduate studies in Kinesiology at the University of Regina, Canada. He is a Level 5 Integrative Diagnosis provider and a Titleist Performance Institute (TPI) Certified Medical Level 2 Provider, with additional training in rehabilitation and sports medicine.
Still have a question?
Call during office hours and we’ll answer it.