Privacy Policy

Effective date: September 22, 2026

Novo Soft Tissue ("Novo," "we," "us," or "our") operates novosofttissue.com (the "Site") and provides chiropractic and soft-tissue therapy services from our office in Centennial, Colorado. This policy explains what information we collect through the Site, how we use it, and the choices available to you. It applies to this website only.

Information We Collect

When you use the contact form on this Site, we collect the information you provide, which may include your name, email address, phone number, and the contents of your message.

When you browse the Site, certain information is collected automatically, including your IP address, browser and device type, pages viewed, and referring website, through standard web server logs and the tools described below.

Cookies and Tracking Technologies

This Site uses the Meta (Facebook) Pixel, which places a cookie in your browser and allows us to measure the effectiveness of our advertising and better understand how visitors use the Site. Facebook's use of this data is governed by Facebook's Data Policy. You can opt out of interest-based Facebook advertising through your Facebook ad preferences or by adjusting your browser's cookie and tracking settings.

How We Use Your Information

We use the information collected through this Site to respond to appointment requests and other inquiries submitted through the contact form, communicate with you about our services, understand how visitors use the Site so we can improve it, and measure and improve the performance of our advertising.

Sharing of Information

We do not sell or rent your personal information. We may share information with service providers who help us operate the Site and our practice, such as our website host and email provider, and with Meta (Facebook) in connection with the Pixel described above. We may also disclose information if required to do so by law.

Your Health Information

This policy covers information collected through the Site only. Health information you share with us as a patient, whether in person, by phone, or through our patient intake process, is protected health information governed by HIPAA and our separate Notice of Privacy Practices, available at our office. Please do not submit sensitive medical details through the website contact form.

Data Security

We take reasonable steps to protect the information submitted through this Site, but no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Your Choices

You may ask us to delete information you have submitted through our contact form by emailing us at the address below. You can also control cookies through your browser settings and opt out of interest-based advertising as described above.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy, contact us at:

Novo Soft Tissue
6059 S. Quebec St #203
Denver Tech Center (Centennial), CO 80111
Phone: 720.502.6468
Email: info@novosofttissue.com